Lorena

Customer Service Representative with Telecom Support Experience

Video resume

Customer representative

Technical support and customer care services

Medellín, Departamento de Antioquia, Colombia

Open to remote

Available on CazVid

Technical SupportIntermediate

Provided technical assistance to clients, resolving issues related to telecom services.

Customer CareIntermediate

Delivered customer service with focus on client needs and service satisfaction.

Billing AssistanceIntermediate

Handled billing inquiries and clarifications for telecom services.

Problem SolvingIntermediate

Applied tools and knowledge to troubleshoot and resolve customer issues effectively.

Experienced in technical support and customer care within the telecom sector, with a focus on billing and client needs.

Provided technical support and customer care services for a major American telecommunication company.
Handled billing inquiries, ensuring clarity and customer satisfaction.
Utilized tools and skills to deliver effective support and problem resolution.

Technical SupportCustomer CareBilling AssistanceProblem Solving

Published on CazVid - Jul 3, 2025