Experienced in managing appointments, leading teams, streamlining workflows, and supporting high-value transactions across media, real estate, and recruitment sectors.
Applied CRM and scheduling software to ensure accurate appointment booking and workflow optimization.
Supervised teams across various roles, including client scheduling, recruitment, and customer service, to meet performance goals.
Managed full-cycle recruitment processes in different regions, focusing on candidate selection and integration.
Coordinated communication with clients, contractors, and internal teams to ensure smooth project flows and high satisfaction.
Fondako Media
Led a team of scheduling professionals to ensure efficient coordination of high-value client appointments., Managed and optimized CRM systems to enhance scheduling accuracy, improve lead-to-booking ratios, and elevate client satisfaction., Drove operational efficiency by improving appointment booking processes, cost per call, and team performance metrics., Collaborated across departments to streamline workflows and maintain high standards of client service.
Virtual Executive Assistant
Supported real estate executives by managing complex calendars and scheduling high-priority meetings with clients, contractors, and stakeholders., Assisted in the preparation of high-value real estate transactions, including document management, contract coordination, and communication with clients., Ensured the smooth flow of virtual meetings and business operations, contributing to the success of key real estate projects.
24-7 Intouch
Managed full-cycle recruitment for roles in Canada, the United States, and Colombia, including candidate screening, interviewing, and offer negotiations., Coordinated appointment setting, interviews, and recruitment events with executives and hiring managers., Developed and implemented recruiting strategies to meet staffing goals while maintaining a focus on client satisfaction and efficiency.
Postgraduate Degree
Postgraduate Degree
Bachelor’s Degree
Additional Qualification
Additional Qualification
High School Degree
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