Experienced BPO professional with over three years in customer service, sales, and team supervision, skilled in communication and remote work.
Provided direct support and solutions to customer inquiries across multiple channels.
Utilized strong communication skills to interact effectively with clients and team members.
Engaged in outbound sales and cold calling to generate leads and promote services.
Supervised team members in call center operations, ensuring quality and performance standards.
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Successfully operated from home, managing tasks independently and efficiently.
