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Santiago
Call Center Supervisor with 3+ years in BPO and customer service
Video resume
BPO Agent, Call Center agent - Supervisor
3+ Years experience in BPOs and call center Jobs, experience as an agent and as a Supervisor as well, fast learner, great communication skills and proactive.
Contact
Medellín, Departamento de Antioquia, Colombia
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided direct support and solutions to customer inquiries across multiple channels.
Communication SkillsAdvanced
Utilized strong communication skills to interact effectively with clients and team members.
Sales & Cold CallingIntermediate
Engaged in outbound sales and cold calling to generate leads and promote services.
Team SupervisionIntermediate
Supervised team members in call center operations, ensuring quality and performance standards.
Remote WorkIntermediate
Successfully operated from home, managing tasks independently and efficiently.
Summary
Experienced BPO professional with over three years in customer service, sales, and team supervision, skilled in communication and remote work.
Key Achievements
- Gained extensive experience across customer service, sales, marketing, and cold calling roles
- Demonstrated ability to adapt to various tasks and roles within BPO and call center environments
- Worked successfully in both on-site and remote settings, showcasing flexibility and independence
Skills
Customer ServiceCommunication SkillsSales & Cold CallingTeam SupervisionRemote Work
Published on CazVid - Jul 3, 2025