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Santiago

BPO Agent

Currículo em vídeo

BPO Agent, Call Center agent - Supervisor
3+ Years experience in BPOs and call center Jobs, experience as an agent and as a Supervisor as well, fast learner, great communication skills and proactive.

Contato

Medellín, Departamento de Antioquia, Colombia
Disponível na CazVid
Contato pela CazVid

Competências

Customer ServiceAdvanced

Provided direct support and solutions to customer inquiries across multiple channels.

Communication SkillsAdvanced

Utilized strong communication skills to interact effectively with clients and team members.

Sales & Cold CallingIntermediate

Engaged in outbound sales and cold calling to generate leads and promote services.

Team SupervisionIntermediate

Supervised team members in call center operations, ensuring quality and performance standards.

Remote WorkIntermediate

Successfully operated from home, managing tasks independently and efficiently.

Resumo

Experienced BPO professional with over three years in customer service, sales, and team supervision, skilled in communication and remote work.

Principais conquistas

  • Gained extensive experience across customer service, sales, marketing, and cold calling roles
  • Demonstrated ability to adapt to various tasks and roles within BPO and call center environments
  • Worked successfully in both on-site and remote settings, showcasing flexibility and independence

Habilidades

Customer ServiceCommunication SkillsSales & Cold CallingTeam SupervisionRemote Work
Publicado na CazVid - 3 de jul. de 2025
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Contato Santiago