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Sebastián
BPO Agent
Contacto
Medellín,Antioquia,Colombia
Disponible en CazVid
Competencias
Well communicationIntermediate
Demonstrated experience with Well communication.
MultitaskingIntermediate
Demonstrated experience with Multitasking.
Problem solvingIntermediate
Demonstrated experience with Problem solving.
Windows SystemsIntermediate
Demonstrated experience with Windows Systems.
Educación
Spanish and English teaching
Universidad Pontificia Bolivariana
Completed February 2021
Idiomas
enNative
Experiencia
BPO AGENT
Teleperformance
December 2020 - July 2022
Customer service., Suggest the best solution according to the customers needs., Sales representative.
TRAINER
Teleperformance
July 2022 - February 2024
Create training material for new hires., Analyze the opportunity areas in order to increase the QA on the LOB., Being strategist with new ideas to have better results.
CUSTOMER SERVICE REPRESENTATIVE
iQor
May 2024 - Currently hired
Assist customers with their issues in order to find the best resolution possible by the following communication channels:, Phone, Chat, Email
Habilidades
Well communicationMultitaskingProblem solvingWindows Systems
Publicado en CazVid - 17 may 2026