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S

Sebastián

BPO Agent

Contato

Medellín,Antioquia,Colombia
Disponível na CazVid
Contato pela CazVid

Competências

Well communicationIntermediate

Demonstrated experience with Well communication.

MultitaskingIntermediate

Demonstrated experience with Multitasking.

Problem solvingIntermediate

Demonstrated experience with Problem solving.

Windows SystemsIntermediate

Demonstrated experience with Windows Systems.

Formação acadêmica

Spanish and English teaching
Universidad Pontificia Bolivariana
Completed February 2021

Idiomas

enNative

Experiência

BPO AGENT

Teleperformance
December 2020 - July 2022

Customer service., Suggest the best solution according to the customers needs., Sales representative.

TRAINER

Teleperformance
July 2022 - February 2024

Create training material for new hires., Analyze the opportunity areas in order to increase the QA on the LOB., Being strategist with new ideas to have better results.

CUSTOMER SERVICE REPRESENTATIVE

iQor
May 2024 - Currently hired

Assist customers with their issues in order to find the best resolution possible by the following communication channels:, Phone, Chat, Email

Habilidades

Well communicationMultitaskingProblem solvingWindows Systems
Publicado na CazVid - 17 de mai. de 2026
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Contato Sebastián