This is my profileContact via CazVidSebastián
BPO Agent
Contact
Medellín,Antioquia,Colombia
Available on CazVid
Competencies
Well communicationIntermediate
Demonstrated experience with Well communication.
MultitaskingIntermediate
Demonstrated experience with Multitasking.
Problem solvingIntermediate
Demonstrated experience with Problem solving.
Windows SystemsIntermediate
Demonstrated experience with Windows Systems.
Education
Spanish and English teaching
Universidad Pontificia Bolivariana
Completed February 2021
Languages
enNative
Experience
BPO AGENT
Teleperformance
December 2020 - July 2022
Customer service., Suggest the best solution according to the customers needs., Sales representative.
TRAINER
Teleperformance
July 2022 - February 2024
Create training material for new hires., Analyze the opportunity areas in order to increase the QA on the LOB., Being strategist with new ideas to have better results.
CUSTOMER SERVICE REPRESENTATIVE
iQor
May 2024 - Currently hired
Assist customers with their issues in order to find the best resolution possible by the following communication channels:, Phone, Chat, Email
Skills
Well communicationMultitaskingProblem solvingWindows Systems
Published on CazVid - May 17, 2026