Administrative Data Entry and Customer Service Typist in Concord, NH

Global NPA is hiring a dedicated and detail-oriented Administrative Data Entry and Customer Service Typist to join our team in Concord, New Hampshire. This full-time role is essential for maintaining accurate data records and providing exceptional customer service in a professional, collaborative environment. Key Responsibilities Accurately perform data entry to keep databases current and organized. Respond promptly to customer inquiries via phone, email, and in-person with effective solutions. Organize and file documents and reports for easy retrieval. Compile and generate detailed reports to support business decision-making. Collaborate with team members to enhance data management processes. Assist various departments with administrative support tasks as needed. Follow up with customers to ensure satisfaction and gather feedback to improve service quality. Required and Preferred Qualifications High School Diploma required; additional education is a plus. Proven experience in data entry and customer service, preferably in an administrative setting. Strong proficiency with data entry software and Microsoft Office Suite (Excel, Word, Outlook). Exceptional attention to detail and accuracy. Excellent written and verbal communication skills. Effective time management and task prioritization abilities. 1-2 years of relevant experience preferred. Join our team of dedicated professionals committed to collaboration and excellence. This position is based in Concord, NH and is not eligible for remote work.