Client Solutions Associate

WHO WE AREArches is a global platform for expert knowledge, strategic solutions, and talent, with a particular strength in Asia. We connect people and insights to help organizations make better decisions and drive real impact. At Arches, titles don't drive us, purpose does. We empower ambitious professionals to grow fast and work globally with the flexibility to thrive in their own way.Since 2019, we’ve grown 6× to become a global knowledge platform connecting 160,000+ experts across industries. With offices in 8 cities and a team of ambitious professionals from 15+ nationalities, we help the world’s top consulting firms, investors, and Fortune 500 companies make smarter decisions.Backed by $6M+ funding and cutting-edge technology, we’re scaling faster than ever — and there’s space for bold talent to grow with us.Learn more about us: Arches on LinkedIn
ROLE OVERVIEWAs a Client Solutions Associate in our Colombia office, you'll be connecting US clients with the expertise they need. Your main focus will be finding and engaging with the right experts for each project.
WHAT YOU'LL DOProject Understanding and Ideal Expert Profile IdentificationGain a thorough understanding of client project needs based on main topics and client characteristics.Identify the best-fit expert profile based on key project requirements, including industry focus, target companies, relevant departments, seniority level, and specific expertise.
Recruiting Expert Candidates (Main Focus)Source ideal expert profiles across multiple platforms (LinkedIn, local recruitment platforms, internal databases, professional networks).Reach out to experts through phone, email, LinkedIn, and other channels to invite them to consult for clients on specific topics.Screen and vet expert candidates to assess their expertise and experience before connecting them with our clients.Manage scheduling for client-expert interviews and build relationships with experts for future collaborations.
WHAT YOU'LL NEEDFluent English (written and spoken).Strong communication skills - you'll be talking with senior professionals daily.Good attention to detail - getting the right expert match is crucial.Bachelor's degree.0-3 years of work experience.Comfortable working with US clients.Experience with LinkedIn and basic research tools.
WHY JOIN US?Be part of our growth story - help build our Americas hub from the ground up.Work with prestigious clients and learn about different industries.Clear path to advance your career as we expand.Competitive salary and benefits.Regular training and support from our experienced global team.International work environment.
BENEFITSCompensation & BenefitsCompetitive Base Salary with performance reviews every 6 months.13th Month Salary.Annual Bonus – 1-month gross salary.Paid Leave – 15 days of annual leave, in addition to 18 public holidays, plus additional paid leave for significant life events and 8 days of sick leave.Self-learning Budget – Up to $1000 per year.Provided Laptop and Workstations.Career GrowthRapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions.Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth.EngagementEnjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.)Team Engagement Support – Up to $30 per quarter.
Arches is more than a company - it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!