Inside Sales Representative
Aviso de fuente externaen BMNS
Join BMNS as an Inside Sales Representative to manage customer accounts, support parts purchases, follow orders, and identify growth opportunities.
Salario
No especificado
Ubicación
Heredia, Costa Rica
Tipo de empleo
Tiempo completo
Modalidad
No especificado
Inside Sales Representative
Heredia, Costa Rica
Descripción del empleo
About the role
BMNS is expanding its Parts Business and seeking a highly motivated Inside Sales Representative. This newly created position offers the opportunity to help drive growth within an established business segment and build long-term relationships with customers who rely on BMNS as a trusted partner.
This is not a cold-calling role. You will manage an existing customer portfolio, proactively engage customers, support purchasing decisions, communicate promotions, resolve order-related challenges, and identify growth opportunities. You will work closely with the Outside Sales Manager, Customer Experience team, Operations, and Supply Chain to deliver an exceptional customer experience and drive consistent revenue growth.
Responsibilities
- Manage and grow an established portfolio of customer accounts across fleets, dealers, distributors, and independent operators.
- Build strong customer relationships and become a trusted advisor for parts and aftermarket solutions.
- Contact customers about promotions, new product availability, account activity, and upcoming purchasing needs.
- Identify upselling, cross-selling, and account expansion opportunities to increase revenue and customer retention.
- Drive consistent account engagement through structured follow-up and relationship-building activities.
- Prepare accurate, competitive quotations aligned with customer requirements.
- Monitor open quotes and orders, following up from proposal through fulfillment.
- Partner with Purchasing, Operations, and Supply Chain to provide accurate delivery expectations.
- Support customers through backorders with updates, alternative solutions, and fulfillment strategies.
- Help customers navigate purchasing processes and provide a seamless buying experience.
Datos clave
- This is a newly created position in BMNS's expanding Parts Business.
- The role manages an existing customer portfolio and is not a cold-calling role.
- The position works closely with the Outside Sales Manager, Customer Experience team, Operations, and Supply Chain.
Preguntas frecuentes
What does the Inside Sales Representative role involve?
It involves managing an existing customer portfolio, supporting purchasing decisions, communicating promotions, resolving order-related challenges, and identifying growth opportunities.
Is this a cold-calling role?
No. The role manages and proactively engages an existing portfolio of customers.
Which teams does the representative work with?
The representative works closely with the Outside Sales Manager, Customer Experience team, Operations, and Supply Chain.