Administrative Assistant

Company Description Andrew K. Knox & Company is a family-owned firm with over 50 years of experience helping home and business owners recover from property damage or loss. The company specializes in preparing, presenting, and adjusting property insurance claims on behalf of clients. Its focus is on expediting prompt settlements and securing the maximum recovery under each insurance policy. Team members work closely with clients, insurers, and other stakeholders to deliver expert, detail-oriented claim preparation and support.Role Description This full-time Administrative Assistant role is a hybrid position based in Trenton, NJ, with some flexibility to work from home. The Administrative Assistant supports daily office operations, including managing phone calls, greeting clients, and handling incoming and outgoing correspondence. Responsibilities include scheduling meetings, maintaining calendars, organizing files and records, and assisting with the preparation of claim-related documents and reports. The role also involves data entry, updating internal systems, coordinating with team members and external contacts, and providing executive administrative assistance as needed to ensure smooth office workflow.Qualifications Strong Administrative Assistance and Clerical Skills, including scheduling, filing, data entry, and document management.Professional Phone Etiquette and Communication skills for interacting with clients, insurers, and colleagues.Experience providing Executive Administrative Assistance, such as calendar management and meeting coordination for senior staff.Proficiency with common office software (e.g., Microsoft Office, email and calendar tools) and comfort learning new systems.High attention to detail, strong organizational skills, and the ability to manage multiple tasks and priorities.Dependable, discreet, and able to handle sensitive information with professionalism.Ability to work effectively in a hybrid environment, collaborating on-site in Trenton, NJ and independently from home.Previous experience in an office, insurance, legal, or professional services environment is beneficial; high school diploma or equivalent required, associate degree preferred.