Dental Receptionist

Dental Receptionist📍 Location: LATAM - Peru, Colombia, Costa Rica🕒 Job Type: Full-Time🌎 Language Requirement: Bilingual (English & Spanish)About the RoleWe are seeking a highly motivated New Patient Conversion Specialist to join a growing orthodontic practice. This role is perfect for a sales-driven professional who excels at converting inquiries into scheduled consultations and building trust with prospective patients.The ideal candidate has a strong background in dental sales, patient acquisition, call center operations, or appointment setting and is confident handling objections, following up on leads, and driving conversion outcomes.Key ResponsibilitiesConvert new patient inquiries into scheduled consultations.Handle high-volume inbound and outbound calls professionally and efficiently.Follow up on leads generated through Practice Beacon and other marketing channels.Manage patient communications through phone, email, text, and CRM platforms.Address pricing concerns and overcome objections to improve conversion rates.Build rapport and trust with prospective patients and their families.Explain orthodontic consultation options, services, and treatment pathways.Maintain accurate records and follow-up activities within the CRM system.Track and manage leads through the entire conversion process.Maximize appointment opportunities across multiple orthodontic locations.Support patient engagement initiatives and retention efforts.Required QualificationsMust-HaveStrong sales and customer communication skills.Proven experience converting leads into appointments or consultations.Excellent objection-handling and follow-up abilities.Bilingual in English and Spanish.Strong phone presence and professional communication skills.Ability to work in a fast-paced, goal-oriented environment.Preferred BackgroundOrthodontic Treatment CoordinatorDental Call Center RepresentativeDental Patient CoordinatorHigh-performing Appointment SetterHigh-end Retail Sales ProfessionalHealthcare Sales Professional