At Pinnacle Talent Solutions, we are dedicated to providing exceptional customer service and maintaining high standards in data entry. As we continue to grow, we are looking for an enthusiastic Online Customer Service/Data Entry Representative to join our dynamic team in Los Angeles, California. This part-time position offers a competitive pay rate of $30 per hour, along with opportunities for career development and a supportive workplace culture.
In this role, you will play a crucial part in ensuring customer satisfaction and data accuracy, making a significant impact on our clients and the organization. If you are detail-oriented, enjoy working in a collaborative environment, and are passionate about helping others, we want to hear from you!
Key Responsibilities
- Provide outstanding customer service via online channels, addressing inquiries and resolving issues promptly.
- Accurately enter and update customer data into our databases, ensuring high levels of data integrity.
- Multitask effectively to manage customer requests while maintaining data entry accuracy.
- Collaborate with team members to streamline processes and improve service efficiency.
- Participate in team meetings and training sessions to enhance skills and knowledge.
- Support additional administrative tasks as required by the management team.
What We’re Looking For
Required:
- High School Diploma or equivalent education.
- Strong communication skills to effectively engage with customers and team members.
- Proven experience in data entry and customer service roles.
- Ability to multitask in a fast-paced environment.
Preferred:
- Familiarity with customer service software and data entry tools is a plus.
- 1-2 years of related experience is preferred.
What We Offer
- Competitive compensation of $30 per hour.
- Health insurance, paid time off, and a retirement plan.
- Opportunities for growth and professional development through ongoing training and mentorship.
- A supportive and welcoming company culture that values teamwork.
- Work-life balance with flexible scheduling.
Frequently Asked Questions
What are the working hours for this position?
This is a part-time position, and specific hours will be discussed during the interview process.
Is this position remote?
No, this position is on-site in Los Angeles.
What qualifications do I need to apply?
A High School Diploma or equivalent is required, along with experience in customer service and data entry.
What is the pay rate for this role?
The pay rate is $30 per hour.
Are there opportunities for advancement?
Yes, we provide opportunities for career development and professional growth.
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