Customer Service Promoter for Casino Floor in Pereira, Colombia

Join UNIVERSAL DE JUEGOS Y ENTRETENIMIENTO as a Customer Service Promoter for our Casino Floor located in Pereira, Risaralda, Colombia. This full-time position is perfect for enthusiastic and friendly individuals who thrive in a fast-paced, exciting environment. You will play a key role in creating memorable experiences by welcoming guests, providing information, and ensuring a safe and enjoyable atmosphere. Apply now by sending your resume to [email protected] or contact us via WhatsApp at 3214291814. Key Responsibilities Welcome and assist casino guests, ensuring a positive experience from their first interaction. Provide clear information about casino games and services, addressing questions and promoting events. Monitor gaming areas to maintain a safe and welcoming environment. Collaborate with the service team to coordinate special promotions and activities. Handle customer concerns professionally and efficiently. Collect customer feedback to support continuous service improvement. Participate in training sessions and team meetings to stay updated on casino policies and offerings. Required and Preferred Qualifications Minimum education: High school diploma (Bachillerato). Strong customer service and communication skills. Ability to work effectively in a fast-paced environment. Previous experience in customer service or entertainment settings is a plus. Basic knowledge of casino games is preferred. We foster a supportive work environment that encourages professional growth and development for all team members.