Forum Communications Company, a leader in innovative communication solutions, is expanding its sales team in Terrell, Texas. We’re looking for a highly motivated Remote Call Center Sales Representative to join our dynamic workforce. This full-time role offers the opportunity to work remotely while playing a vital role in driving our sales growth and customer engagement. If you have a passion for sales, excellent communication skills, and want to develop your career in a supportive environment, this position is perfect for you.
At Forum Communications Company, we believe in empowering our employees with comprehensive training, ongoing support, and clear advancement opportunities. Join us and enjoy a competitive hourly wage of $35, plus benefits including health insurance, paid time off, and a retirement plan. Located in Terrell, TX, this role combines the flexibility of remote work with the stability of a reputable company dedicated to your professional growth.
Key Responsibilities
- Make outbound calls to potential customers to generate qualified leads and expand our client base.
- Handle inbound calls professionally, addressing customer inquiries about products and services to ensure satisfaction.
- Present and explain product features tailored to customer needs, effectively communicating benefits to close sales.
- Manage the sales pipeline by tracking leads and following up consistently to maximize conversion rates.
- Achieve or exceed sales targets and quotas set by the sales manager, contributing directly to company revenue growth.
- Maintain accurate CRM records of all customer interactions and sales activities to support data-driven decision making.
- Collaborate with team members to ensure a seamless and positive customer experience across all touchpoints.
- Stay informed on product updates and industry trends to provide knowledgeable support and maintain competitive advantage.
What We’re Looking For
Required:
- Proven experience in call center sales or a related sales environment, demonstrating strong closing skills.
- Excellent verbal communication and interpersonal skills to build rapport and trust with customers.
- Proficiency with CRM software and sales tools to efficiently manage customer data and sales processes.
- Ability to work independently in a fast-paced remote environment while managing time effectively.
- High school diploma or equivalent; a Bachelor’s degree is preferred.
- Reliable high-speed internet connection and a dedicated home workspace.
- Strong problem-solving and decision-making abilities to handle customer objections and complex inquiries.
Preferred:
- Experience with sales metrics and pipeline management tools.
- Previous remote work experience demonstrating self-motivation and discipline.
- Additional training or certification in sales or customer service.
What We Offer
- Competitive pay at $35 per hour with performance incentives.
- Health insurance coverage to support your well-being.
- Paid time off to maintain a healthy work-life balance.
- Retirement plan options to secure your financial future.
- Comprehensive training and ongoing professional development opportunities.
- Supportive remote work environment fostering collaboration and career advancement.
- Opportunities for growth within a rapidly expanding company.
Frequently Asked Questions
Is this position fully remote? Yes, this is a full-time remote position based in Terrell, Texas, allowing you to work from your home office.
What is the expected work schedule? Typical work hours align with standard business hours, but some flexibility may be required to meet customer needs.
What sales targets will I be expected to meet? Sales targets and quotas will be clearly defined by your manager and are designed to be achievable with effort and dedication.
Do I need prior experience with CRM software? Yes, proficiency with CRM tools is required, but we provide training on our specific systems.
Are there opportunities for career advancement? Absolutely. We prioritize internal growth and offer clear pathways for promotion and skill development.
What equipment do I need to work remotely? A reliable internet connection, a computer, and a quiet, dedicated workspace are necessary to perform effectively.
For more information about call center sales careers and salary benchmarks, visit the U.S. Bureau of Labor Statistics.
Explore related opportunities such as Call Transfer Sales in Orlando, FL and Customer Service/Sales Support in Aurora, CO to broaden your career options.
Ready to take the next step? Apply today to join Forum Communications Company and start building a rewarding remote sales career from Terrell, Texas. Our streamlined application process ensures you can quickly submit your resume and begin your journey with us.
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