Remote Sales and Customer Service Representative in San Salvador, El Salvador

IM LOOKING FOR A JOB is hiring a dedicated Remote Sales and Customer Service Representative based in San Salvador, El Salvador. Join our full-time remote team and help us deliver exceptional customer service while driving sales growth. This role is perfect for professionals who thrive in a friendly, professional environment and want to make a significant impact on customer satisfaction and company expansion. Key Responsibilities Engage with customers via phone, email, and chat to provide detailed information about products and services. Identify customer needs and recommend tailored solutions to increase sales and improve customer satisfaction. Resolve customer complaints efficiently using effective problem-solving techniques. Process sales orders accurately and manage customer accounts with attention to detail. Collaborate with team members to share best practices and enhance overall team performance. Maintain precise records of customer interactions and transactions in the company database. Participate actively in training programs to stay current on product knowledge and sales strategies. Required and Preferred Qualifications High School Diploma or equivalent required. Proven experience in sales and customer service roles preferred (minimum 2 years). Strong problem-solving skills and adaptability to a fast-paced work environment. Excellent communication and interpersonal skills for effective customer interaction. Familiarity with CRM software and Microsoft Office Suite is a plus. Our team structure encourages collaboration with clear reporting lines and mentorship from team leads. You will have opportunities to work cross-functionally with marketing and technical teams to align sales strategies with overall company goals.