Remote Sales and Customer Service Representative in San Salvador

IM LOOKING FOR A JOB is hiring a full-time Remote Sales and Customer Service Representative based in San Salvador, San Salvador, El Salvador. In this remote role, you will help customers find the right products and services, resolve concerns, process orders, and build lasting customer relationships while supporting sales growth.

Key Responsibilities

• Assist customers by phone, email, and chat, answering questions about products and services.
• Understand customer needs and recommend suitable solutions that support sales and satisfaction.
• Address complaints and resolve customer issues using effective problem-solving skills.
• Process sales orders and maintain customer accounts.
• Record customer interactions and transactions accurately in the company database.
• Collaborate with colleagues and cross-functional marketing and technical teams to improve service and sales performance.
• Attend training to maintain product knowledge and strengthen sales skills.

Qualifications

• High school diploma or equivalent.
• Experience in sales and customer service; at least two years of relevant experience is preferred.
• Strong communication, interpersonal, and problem-solving skills.
• Ability to adapt to a fast-paced work environment.
• Familiarity with CRM software and Microsoft Office is a plus.

Team and Work Environment

Work with a collaborative team where team leads provide guidance and mentorship. Clear reporting relationships and cross-functional partnerships support communication and coordinated sales strategies.

Position Details

• Job title: Remote Sales and Customer Service Representative
• Location: San Salvador, San Salvador, El Salvador
• Work arrangement: Remote
• Employment type: Full-time
• Pay: 15000 per year