Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Aaron
Dispatch
Currículo em vídeo
Dispatch
Customer service experience. I have done inbound/Outbound calls. I can handle escalations, retention, win back calls and Cold calls telemarketing.
Contato
Heróica Puebla de Zaragoza, Puebla, México
Aberto a trabalho remoto
Disponível na CazVid
Competências
Customer ServiceExpert
Provided inbound and outbound support, managing escalations and customer retention.
TelemarketingAdvanced
Conducted cold calls and promotional campaigns to generate leads and service appointments.
Communication SkillsExpert
Effective in handling diverse customer queries and coordinating with service providers.
Project CoordinationIntermediate
Assisted customers in connecting with professionals for electrical, plumbing, and cleaning services.
Resumo
Experienced customer service specialist with a strong background in inbound/outbound calls, escalation management, and telemarketing campaigns.
Principais conquistas
- Handled a variety of customer interactions including inbound/outbound calls, escalations, and retention efforts over seven years.
- Conducted telemarketing campaigns, including cold calling for service promotions such as free roof inspections.
- Assisted customers in finding professional services, demonstrating coordination and communication skills.
Habilidades
Customer ServiceTelemarketingCommunication SkillsProject Coordination
Publicado na CazVid - 3 de jul. de 2025