Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Alfredo
Customer service
Currículo em vídeo
Customer service
I have 5 plus years of experience. In retention i worked for AT&T. Also worked for getaround as tech support. Also worked for First Key homes as payments and collections.
Contato
Guadalajara, Jalisco, México
Disponível na CazVid
Competências
Customer RetentionIntermediate
Maintained client relationships and reduced customer attrition through engagement strategies.
Technical SupportIntermediate
Troubleshot vehicle access issues for customers at Getaround, ensuring smooth user experience.
Payments & CollectionsIntermediate
Managed payments and collections processes efficiently for First Key Homes.
Communication SkillsIntermediate
Effectively communicated with customers in different scenarios, facilitating issue resolution.
Resumo
Experienced customer support specialist with a background in retention, payments, and technical troubleshooting.
Principais conquistas
- Worked in customer retention to reduce client churn for AT&T
- Provided technical troubleshooting for vehicle access at Getaround
- Handled payments and collections efficiently for First Key Homes
Habilidades
Customer RetentionTechnical SupportPayments & CollectionsCommunication Skills
Publicado na CazVid - 3 de jul. de 2025