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Andrés
Customer Service Representative
Currículo em vídeo
Customer Service Representative
I have 3 years experience as a customer service representative, I have very good soft skills, work well under pressure, multitasking and problem solving. I like to empathize with the customers, acknowledge their emotions and help them to find a resolution path as best as I can
Contato
Xalapa, Veracruz-Llave, México
Aberto a trabalho remoto
Disponível na CazVid
Competências
Customer SupportAdvanced
Provided customer assistance, addressing inquiries and resolving issues efficiently.
Soft SkillsExpert
Utilized empathy, active listening, and emotional recognition to improve customer satisfaction.
MultitaskingIntermediate
Handled multiple customer cases simultaneously while maintaining quality of service.
Problem SolvingAdvanced
Identified customer issues and collaborated to find suitable resolutions effectively.
Pressure ManagementIntermediate
Worked efficiently under pressure during high-volume customer interactions.
Resumo
Customer service professional with 3 years experience working with Home Depot-related inquiries, skilled in empathy, multitasking, and problem resolution.
Principais conquistas
- Gained direct experience handling warranty and service inquiries for customers of a company working with Home Depot in the United States
- Demonstrated soft skills including empathy, emotional acknowledgment, and problem-solving in customer interactions
- Managed multitasking and maintained performance under pressure in customer service role
Habilidades
Customer SupportSoft SkillsMultitaskingProblem SolvingPressure Management
Publicado na CazVid - 3 de jul. de 2025