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Anthony

Bachillerato

Currículo em vídeo

Bachillerato
I have worked in the BPO industry as customer service representative for more than one year. I'm capable to adapt myself to the metrics set by the company to reach the goals. Also I'm open to always receive feedback about my areas of opportunity.

Contato

Guatemala City, Guatemala, Guatemala
Aberto a trabalho remoto
Disponível na CazVid
Contato pela CazVid

Competências

Customer ServiceIntermediate

Provided remote customer support, addressing client needs effectively and professionally.

Technical SupportIntermediate

Handled technical queries remotely, ensuring issue resolution and customer satisfaction.

Reservation ManagementIntermediate

Made hotel bookings for clients, ensuring accuracy and adherence to client preferences.

AdaptabilityAdvanced

Quickly adjusted to different roles within the BPO industry and metric requirements.

Resumo

Experienced in remote customer support, technical assistance, and reservation services with over a year in the BPO industry, committed to continuous improvement and customer satisfaction.

Principais conquistas

  • Gained experience handling customer service and technical support remotely.
  • Performed reservation bookings for top U.S. hotels, demonstrating versatility.
  • Adapted to company metrics to meet performance goals and received feedback for continuous improvement.

Habilidades

Customer ServiceTechnical SupportReservation ManagementAdaptability
Publicado na CazVid - 3 de jul. de 2025
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