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Ariel

Client Services

Currículo em vídeo

Client Services
Ariel Cabezas Ramirez is a 35-year-old professional from Costa Rica with experience in tech support, collections, and customer service. He enjoys dealing with people and is eager to join a new team.

Contato

San José, San José, Costa Rica
Disponível na CazVid
Contato pela CazVid

Competências

Customer ServiceExpert

Proven ability to deliver exceptional support across diverse sectors, maintaining high satisfaction and loyalty.

Account ManagementAdvanced

Experienced in managing accounts, collections, and payment plans to optimize financial recovery.

Communication SkillsExpert

Fluent in English and Spanish, with strong interpersonal skills to resolve issues effectively.

Technical ProficiencyIntermediate

Skilled in MS Office Suite and web tools to support daily operational tasks and data analysis.

Formação acadêmica

Noveno año
Walt Whitman Institute
Completed 2004
Bachillerato
Centro Cultural Costarricense Norteamericano

Idiomas

Españolnativo
Inglésfluido

Resumo

Dedicated client support professional with over four years of experience in family law, banking, and product quality sectors. Skilled in managing accounts, delivering exceptional service, and working under pressure to meet client needs. Bilingual in English and Spanish, proficient with MS Office and web tools.

Principais conquistas

  • Managed client interactions across family courts, banking, and product quality sectors, ensuring high satisfaction levels.
  • Handled account collections and payment arrangements for Synchrony Bank, improving recovery rates.
  • Provided quality customer service for Hershey products, enhancing customer experience and brand loyalty.

Experiência

Client Services

Support Services Group
2019 - 2022

Atención a clientes en el tribunal familiar.

Client Services

Synchrony Bank
2022 - 2023

Gestión de cuentas de cobro y arreglos de pago relacionados con tarjetas de débito.

Customer Service

ACC – American Customer Care
2024 - 2025

Servicio al cliente respecto a la calidad del producto para Hershey.

Habilidades

Customer ServiceAccount ManagementCommunication SkillsTechnical Proficiency

Transcrição do vídeo

Transcrição do vídeo 1

Hi, hello, my name is Ariel Cabezas Ramirez. I'm from Costa Rica, San Jose, more specifically San Francisco del Ríos. I'm 35 years old. I'm a husband, I'm a father, and I have experience on tech support, collections, customer service. I love dealing with people, and I can't wait to join to your team, guys. So, this is me. Enjoy the rest of your day.

Transcrição do vídeo 2

Hello guys, my name is Ariel Cabeza Ramirez. I'm from Costa Rica, San Francisco, Riozmore specifically. I'm 35 years old. I'm a father, I'm a husband, and I can't wait to join to your team, guys. So I hope you like my message and I hope you're all doing good.

Publicado na CazVid - 2 de jun. de 2026
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