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Breyner
Customer Service Agent
Contato
Cali, Valle del Cauca Department, Colombia
Disponível na CazVid
Competências
Customer ServiceIntermediate
Effectively resolved customer inquiries via written communication and calls, ensuring customer satisfaction.
Email ManagementAdvanced
Handled email correspondence professionally, including scheduling and follow-up to ensure communication continuity.
Technical SupportIntermediate
Provided technical assistance to customers, supporting troubleshooting and problem resolution.
Digital Tools ProficiencyAdvanced
Utilized Microsoft Office, Google Workspace, Trello, and Asana for task management and communication.
Formação acadêmica
High School Diploma
Technical Degree in Logistics Operations Integration
Idiomas
SpanishC2
EnglishB2
Resumo
Dedicated customer service professional with over a year of experience supporting clients through technical assistance, email management, and digital tools utilization, aiming to enhance customer satisfaction.
Principais conquistas
- Provided technical and technological support to customers, resolving inquiries efficiently.
- Managed professional email correspondence, ensuring timely responses and follow-ups.
- Demonstrated proficiency with digital tools including Microsoft Office, Google Workspace, Trello, and Asana.
Experiência
Customer Service Agent
BPO company
Providing technical and technological support to customers.
Habilidades
Customer ServiceEmail ManagementTechnical SupportDigital Tools Proficiency
Publicado na CazVid - 17 de mai. de 2026