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C

Cristhian

Customer Service and Technical Support Representative

Contato

Managua,Managua Department,Nicaragua
Disponível na CazVid
Contato pela CazVid

Competências

Customer serviceIntermediate

Demonstrated experience with Customer service.

Technical supportIntermediate

Demonstrated experience with Technical support.

Refunds and returnsIntermediate

Demonstrated experience with Refunds and returns.

Payments processingIntermediate

Demonstrated experience with Payments processing.

Interpersonal skillsIntermediate

Demonstrated experience with Interpersonal skills.

Formação acadêmica

Bachelors Degree
colegio Rubén Darío #2
Completed 2021

Idiomas

enNative

Resumo

View Cristhian's professional profile on CazVid.

Experiência

Customer Service and Technical Support Representative

IBEX
2023 - 2024

Assisted customers with technical troubleshooting, guiding them step-by-step to resolve product issues., Created a troubleshooting friendly and patient service, improving the overall customer experience., Efficient scheduling of shipments., Customer service and inquiry resolution. Coordination with different departments to ensure on-time deliveries.

Marketing Manager and Specialist

Mammotion Technologies
2025

Responsible for coordinating and monitoring daily dispatch operations, ensuring the proper assignment of services and routes to agents., Maintained constant communication with field teams to guarantee timely and efficient deliveries., Tracked orders, resolved operational issues in real time, and kept accurate records in internal system.

Habilidades

Customer serviceTechnical supportRefunds and returnsPayments processingInterpersonal skills
Publicado na CazVid - 17 de mai. de 2026
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Contato Cristhian