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Dulce
Call Center Agent
Contato
Competências
Delivered bilingual customer support, troubleshooting, and communication in call center roles.
Provided bilingual English-Spanish interpretation services in professional settings.
Assisted end users with technical issues related to software applications and IT hardware.
Knowledge of Python, SQL databases, and Kali Linux used for data management and security tasks.
Formação acadêmica
Idiomas
Resumo
Experienced bilingual professional skilled in customer support, interpretation, and technical assistance, with a solid foundation in programming and database management.
Principais conquistas
- Provided bilingual support as a Call Center Agent at Startek Honduras, handling English and Spanish inquiries.
- Served as a Bilingual Interpreter at ICC BPO, facilitating communication between English and Spanish speakers.
- Supported end users with technical issues related to practice management software at Outsourcing Management.
Experiência
Call Center Agent
Bilingual customer service agent English-Spanish
Interpreter
Bilingual English-Spanish interpreter
IT Support
Bilingual English-Spanish interpreter, Tech support agent for end users of a practice management software.