Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Erick
Customer service representative
Currículo em vídeo
Customer service representative
I have 2 years in total working as customer service agent and 1as escalation manager, I'm ready to start working with you ASAP.
Contato
Santa Tecla, La Libertad, El Salvador
Aberto a trabalho remoto
Disponível na CazVid
Competências
Customer SupportIntermediate
Provided assistance and support to customers, resolving issues efficiently.
Escalation ManagementIntermediate
Managed escalated cases to ensure timely and effective resolution.
Communication SkillsIntermediate
Communicated clearly with customers and team members to facilitate issue resolution.
Problem SolvingIntermediate
Handled various customer cases, applying problem-solving techniques.
Resumo
Experienced in customer support and escalation management with a strong focus on resolving diverse client issues efficiently.
Principais conquistas
- Accumulated 2 years of direct customer service experience handling diverse client issues.
- Served as escalation manager for 1 year, managing complex cases efficiently.
- Gained experience in handling various types of customer cases, improving problem resolution skills.
Habilidades
Customer SupportEscalation ManagementCommunication SkillsProblem Solving
Publicado na CazVid - 3 de jul. de 2025