Este perfil está escrito em espanhol

Erika

Customer Service Representative

Contato

Apopa, San Salvador Department, El Salvador

Aberto a trabalho remoto

Disponível na CazVid

Contato pela CazVid

Competências

Customer serviceExperto

Experiencia demostrada en Customer service.

Effective problem-solvingExperto

Experiencia demostrada en Effective problem-solving.

Teamwork and collaborationExperto

Experiencia demostrada en Teamwork and collaboration.

Adaptability and learningExperto

Experiencia demostrada en Adaptability and learning.

Active listeningExperto

Experiencia demostrada en Active listening.

Formação acadêmica

High School Diploma Graphic Design

Coronel Francisco Linares High School

Completado 2022

Intensive English Course

Direct English

Completado 2023

Marketig Degree

Don Bosco University

Completado 2025

Marketing Studies

Don Bosco University

High School Diploma

Coronel Francisco Linares High School

Idiomas

SpanishNativo

EnglishB2

Resumo

Customer Service Representative buscando nuevas oportunidades

Experiência

Customer Service Representative (Bilingual Chat Support)

Foundever - San Salvador, El Salvador

2023 - 2023

Assisted customers via chat in Spanish Managed hotel, flight, car rental, and activity reservations Resolved customer issues and provided timely solutions Maintained high-quality service in a fast-paced enviroment

Customer Service Representative

Ubiquity Global Services

2024 - 2025

Assisted customers with telecom payments (AT&T and Telcel Mexico) Reactivated services and resolved biling issues Processed refunds and handled sensitive information securely Escalated fraud cases and submitted reports to appropriate departments

Habilidades

Customer serviceEffective problem-solvingTeamwork and collaborationAdaptability and learningActive listening

Publicado na CazVid - 13 de ago. de 2026

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