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Customer Service & Debt Collection Specialist in Pretoria

Contato

Pretoria, Gauteng, South Africa
Disponível na CazVid
Contato pela CazVid

Competências

Customer Service & Client RelationsExpert

Excelling in building strong relationships and delivering outstanding service to clients.

Debt Collection & NegotiationAdvanced

Proficient in contacting clients, resolving disputes, and arranging payment plans effectively.

Sales & Target AchievementAdvanced

Skilled in upselling and product recommendations to meet and exceed sales goals.

Inventory Management & POS SystemsIntermediate

Experienced in stock control, inventory handling, and operating POS systems efficiently.

Communication & Interpersonal SkillsExpert

Exceptional at engaging with customers, resolving issues, and maintaining professional rapport.

Formação acadêmica

Diploma
Rosebank College
Grade 12
Ramatshagalala High School

Resumo

Dedicated professional with extensive experience in customer service, debt recovery, and sales. Skilled in building relationships, negotiating, and managing inventory. Committed to delivering exceptional service and achieving targets.

Principais conquistas

  • Consistently achieved sales targets at Eden Perfumes through effective product recommendations.
  • Successfully managed debt recovery processes, improving recovery rates at Vertex Solutions.
  • Provided exceptional customer service as Front of House, enhancing customer satisfaction and loyalty.

Experiência

Sales Assistant

Eden Perfumes
2020 - Present

Managed transactions at the cash register. Recommended products to customers to increase sales. Handled stock deliveries and inventory control. Provided excellent in-store and telephonic customer service

Debt Collector

Vertex Solutions
2017 - Present

Contacted clients to recover outstanding debts. Arranged payment plans and resolved account issues. Handled customer queries and complaints professionally. Monitored accounts for legal review

Front of House Assistant

State Theater
2010 - Present

Sold tickets and assisted customers as first point of contact. Managed bookings, events, and meeting schedules. Handled walk-in and online reservations. Ensured compliance with safety regulations

Habilidades

Customer Service & Client RelationsDebt Collection & NegotiationSales & Target AchievementInventory Management & POS SystemsCommunication & Interpersonal Skills
Publicado na CazVid - 2 de jun. de 2026
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