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Gisela
General Manager
Contato
Competências
Applied statistical techniques to interpret complex data sets in finance and healthcare sectors.
Queried large databases to extract relevant data for reporting and analysis purposes.
Created dashboards and visual reports using tools like Tableau and Power BI.
Manipulated and analyzed data sets using Excel for financial reporting.
Worked with teams to develop data-driven solutions and process improvements.
Formação acadêmica
Resumo
Analytical professional specializing in data interpretation, visualization, and reporting across finance and healthcare industries.
Principais conquistas
- Developed analytical models to improve data accuracy and reporting efficiency
- Led project to consolidate financial data sources, reducing processing time by 20%
- Collaborated with cross-functional teams to implement new data visualization dashboards
Experiência
General Manager
Focused on increasing traffic and the overall operation of the property: staff management, cashier, snorkel shop, bar, kitchen, maintenance, and cleaning.
Entrepreneur
Total property operations: finance, sales, reservations, customer service, personnel management, housekeeping, and maintenance.
Creation of the administrative structure, hiring and training of staff, marketing strategy leading to the opening of two sister hotels, Pal and Kinta Kan., Change of management at Hotel Boutique Vista del Mar, starting from nothing and creating the administrative structure, hiring and training staff, implementing the marketing strategy, and operating the hotel.
Sales, Operations, and Customer Service Supervisor
Work hard as a team and improved service across all online platforms., Participated in the construction of four luxury suites, each one with a pool.
General Manager
In charge of day-to-day operations, sales, reservations, human resources, housekeeping, maintenance, and customer service.
Wedding Coordinator
Coordinated weddings, increasing from one to seven weddings per week., Managed reservations, controlled room inventory, handled all correspondence, supervised four reservation agents, reviewed all reservations, took care of all special client requirements, and improved communication with the front desk managers.