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Gonzalo

Customer Service Representative

Currículo em vídeo

Customer Service Representative
Answer inbound telephone calls from travel parters or direct gueats. Provide general informarion regarding services and promotions. Conduct basic researchfor problem resolution.nQuote prices and make sales in booking reservations.

Contato

Guatemala City, Guatemala, Guatemala
Aberto a trabalho remoto
Disponível na CazVid
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Competências

Customer ServiceAdvanced

Provided effective support and information to customers and partners via telephone.

Communication SkillsAdvanced

Communicated clearly and professionally with customers to address inquiries and resolve issues.

Sales and BookingsIntermediate

Quoted prices and successfully made reservations, supporting sales targets.

Problem ResolutionIntermediate

Conducted basic research to find solutions for customer issues related to services and promotions.

Resumo

Experienced in handling customer inquiries, conducting research for problem-solving, and facilitating bookings to support travel business operations.

Principais conquistas

  • Handled inbound calls from travel partners and guests, providing information and resolving issues.
  • Conducted basic research to assist in problem resolution for customers.
  • Quoted prices and made sales through booking reservations, contributing to revenue generation.

Habilidades

Customer ServiceCommunication SkillsSales and BookingsProblem Resolution
Publicado na CazVid - 3 de jul. de 2025
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