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Janneth

Collection and Customer Service Representative

Currículo em vídeo

Collection and Customer Service Representative
I have the ability to solve problems and keep clients happy, even difficult ones and with special demands.nAlways open to changes, willing to learn new things and gain new experiences.nI can work with little or any supervision.nFocused on detail and achieving goals. nHonest, responsible, organized, dedicated and above all very fearful of God. nOffice (intermediate)nExcel (intermediate)nBasic accounting

Contato

Panamá, Panamá, Panamá
Aberto a trabalho remoto
Disponível na CazVid
Contato pela CazVid

Competências

Customer ServiceExpert

Resolved client issues and maintained client satisfaction through effective communication.

Problem SolvingAdvanced

Identified client concerns and negotiated solutions to meet mutual goals.

Office Software (Office, Excel)Intermediate

Utilized Office tools for documentation, communication, and basic accounting tasks.

Basic AccountingBeginner

Managed financial records and transactions related to collections.

Resumo

Experienced representative with over a decade in collections and client relations, skilled in negotiation and problem resolution.

Principais conquistas

  • Handled natural and business client portfolios with diverse default levels and client behaviors.
  • Consistently maintained respectful and cordial communication to facilitate win-win negotiations.
  • Demonstrated adaptability by being open to changes and eager to learn new skills.

Habilidades

Customer ServiceProblem SolvingOffice Software (Office, Excel)Basic Accounting
Publicado na CazVid - 3 de jul. de 2025
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