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Jeffrey
Customer service representative
Contato
Competências
Delivered customer service through various channels including chat, voice, and email, managing complaints and inquiries effectively.
Utilized empathetic and clear communication skills to address customer needs and resolve issues.
Worked as an interpreter at BMDMI, facilitating communication across language barriers.
Collaborated with claims and customer support teams to ensure effective service delivery.
Formação acadêmica
Idiomas
Resumo
Experienced in client support via chat, voice, and email, with a focus on empathetic communication and complaint management.
Principais conquistas
- Assisted Disney+ and Hulu customers via chat and voice channels.
- Provided email support to StockX customers, handling claims and inquiries.
- Managed user complaints with empathy and calmness over phone and chat.
Experiência
Customer service representative
Assisting Disney+ and Hulu customers via chat and voice., Claims and customer support teams.
Freelance
Assisting StockX customer via email., Claims and customer support teams.
Empathic and calm management of user complaints., Customer service by phone., 2+ years as customer service representative.
Worked as interpreter.