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Jennifer
Agente en Centro de Contacto
Contato
Competências
Handled patient inquiries and scheduled appointments via phone and virtual channels.
Utilized CRM systems for registration, data update, and patient information management.
Scheduled medical appointments for dermatology and radiology patients in multiple centers.
Provided information and support to patients and clients across healthcare services.
Competent in Word, Excel, and Outlook for administrative and communication tasks.
Formação acadêmica
Idiomas
Resumo
Experienced customer service agent with over 5 years supporting dermatological and radiology centers, skilled in appointment scheduling, patient communication, and data management.
Principais conquistas
- Managed appointment scheduling and patient communication at dermatology and radiology centers.
- Provided advice to patients regarding services, treatments, and promotions.
- Maintained and updated patient data ensuring confidentiality and accurate records.
Experiência
Agente en Centro de Contacto
Atención Telefónica y virtual a pacientes para la programación, confirmación y cancelación de citas médicas dermatológicas y estéticas., Asesoría a pacientes sobre servicios, tratamientos, procedimientos y promociones disponibles en el centro dermatológico., Registro y actualización de la...
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