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Johanna
Customer Service & Counseling with diverse communication skills in camp & call center
Contato
Competências
Utilized Excel for data management, reporting, and administrative tasks in professional settings.
Created and formatted documents, reports, and correspondence during administrative activities.
Handled customer inquiries and support in a bilingual call center environment.
Led and participated in camp counseling, working with youth and organizing activities.
Communicated effectively in English and Spanish in customer service and camp settings.
Formação acadêmica
Idiomas
Resumo
Experienced in bilingual communication, customer care, and youth counseling with proficiency in Microsoft Office tools.
Principais conquistas
- Led counseling activities at a girls' camp, engaging with diverse groups.
- Provided bilingual customer care for credit card services, supporting English and Spanish speakers.
- Gained experience in software tools Excel and Word for administrative and communication tasks.
Experiência
Dance and Cooking Counselor
Counselor at a girls’ camp.
Bilingual phone agent
Specialized in customer care in the credit card department.