Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Jolfred
Management and Tourism Development
Currículo em vídeo
Management and Tourism Development
8 Years experience in the call Center industry, working as Intake Specialist, soft sales, customer service, loan reviewer and fraud investigation.
Contato
Managua, Managua Department, Nicaragua
Aberto a trabalho remoto
Disponível na CazVid
Competências
Customer ServiceExpert
Handled customer interactions, inquiries, and case management in a fast-paced call center environment.
Case ManagementAdvanced
Managed and reviewed patient cases related to automobile accidents and healthcare claims.
Sales and Soft SellingIntermediate
Performed soft sales and promotional activities within the call center to engage clients.
Fraud InvestigationIntermediate
Conducted fraud investigations within the healthcare and financial sectors as part of responsibilities.
Resumo
Experienced call center specialist with 8 years in customer service, case management, and fraud investigation, currently based in Managua, Nicaragua.
Principais conquistas
- Worked as Intake Specialist and managed patient cases related to car accidents in a medical health center.
- Gained experience in soft sales, customer service, loan review, and fraud investigation over 8 years.
- Served as a freelancer, demonstrating adaptability and diverse skill application in the call center industry.
Habilidades
Customer ServiceCase ManagementSales and Soft SellingFraud Investigation
Publicado na CazVid - 3 de jul. de 2025