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J

Jorge

Account Manager

Contato

Cancún, Quintana Roo, Mexico
Disponível na CazVid
Contato pela CazVid

Competências

Project ManagementExperto

Directed multiple IT projects utilizing Agile and Waterfall methodologies.

Software Development LifecycleAvanzado

Oversaw all phases of software development from requirements gathering to deployment.

Client CommunicationIntermedio

Maintained effective communication channels with clients and stakeholders.

Team LeadershipAvanzado

Led teams of up to 15 developers and analysts, fostering collaboration.

Formação acadêmica

Bachelor of Business Administration
CEU
2006

Resumo

Experienced Project Manager with a comprehensive background in IT and software development, specializing in delivering complex projects on schedule and building strong client relationships.

Principais conquistas

  • Led cross-functional teams to deliver over 20 IT projects on time and within budget.
  • Streamlined project workflows, reducing delivery times by 15%.
  • Managed client relationships resulting in 30% repeat business growth.

Experiência

Account Manager

Consumer Law Group
09/2024 - Current

Sales, Costumer Support, Data Analyst, Collections, Crm ( Sugar ), Reports

Vacation Rentals

Air Bnb
11/2018 - 09/2024

Costumer Support, Costumer Service, Personnel Management, Payments, Sales Process, Sales Reports, Marketing Campaigns, Apps Management, Maintenance

Liner & Front to Middle

The Vine (Timeshare)
08/2016 - 07/2018

Face to Face Sales, Product Sales Presentation, Open numbers at Sales Room, Property Tours, Room Showings

Senior Sales Executive

Hard Rock Hotels (Call Center)
07/2015 - 08/2016

Push Sales Via Phone, Chat & E mails, Contact Clients in USA, Mexico, Canada & Brazil, Sales Processes, Collections in Bank Terminals, Creation of Plan Payments, Software Management, CRM (Zoho), Stats Creation, Sales Management

Reservations Manager

Sunsetworld
02/2009 - 06/2015

Phone, Chat, Booking Engine & E mail Sales, Group Reservations, Collections with Amex, Visa & Mastercard Bank Terminals, Zoho CRM, Sales Reports, Agent's KPI'S, Mail Blasts, Creation of Promotions

Habilidades

Project ManagementSoftware Development LifecycleClient CommunicationTeam Leadership
Publicado na CazVid - 17 de mai. de 2026
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