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Jose
Customer Service Operator
Contato
Mérida, Yucatán, Mexico
Disponível na CazVid
Competências
Data AnalysisAdvanced
Extensive experience analyzing large datasets to generate actionable insights for decision-making.
SQLAdvanced
Proficient in querying and managing databases to extract and manipulate data efficiently.
ExcelExpert
Expertise in using Excel for data analysis, pivot tables, and creating dashboards.
Data VisualizationIntermediate
Experience creating visual reports and dashboards to communicate data insights effectively.
Formação acadêmica
Architecture
Universidad Vizcaya de las Américas
Instituto de Estudios Superiores David Alfaro Siqueiros
Blessed Maria Assunta Pallota
Resumo
Dedicated data analyst with over three years of experience in leveraging data to improve business processes in finance and healthcare settings.
Principais conquistas
- Developed and implemented data models to streamline reporting processes across multiple departments
- Led a team of 5 analysts to improve data accuracy and reporting efficiency
- Automated routine data collection tasks, reducing process time by 30%
Experiência
Customer Service Operator
Southern Voices
April 2021 - October 2025
Assisted customers through calls and digital platforms., Resolved inquiries efficiently ensuring customer satisfaction.
Habilidades
Data AnalysisSQLExcelData Visualization
Publicado na CazVid - 17 de mai. de 2026