Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
José
Customer service representative
Currículo em vídeo
Customer service representative
I would like to Apple to the customer service position for Call Orange, I have 5 years experiencia working for customer service, tier 2 escalations, retention and sales experience.
Contato
San Salvador, San Salvador, El Salvador
Aberto a trabalho remoto
Disponível na CazVid
Competências
Customer SupportAdvanced
Handled escalation calls effectively, demonstrating problem-solving skills and customer empathy.
Sales & RetentionIntermediate
Implemented sales techniques and retention strategies to maintain customer satisfaction.
Communication SkillsAdvanced
Effectively communicated with clients to resolve issues and promote services.
Conflict ResolutionIntermediate
Managed escalated calls, defusing customer concerns with professionalism.
Resumo
Experienced customer service agent with a strong background in escalation management, sales, and retention seeking to contribute to a dynamic team.
Principais conquistas
- Over six years of experience in customer service with a focus on tier two escalation handling.
- Gained expertise in sales and customer retention strategies.
- Consistently involved in improving personal service quality and team contribution.
Habilidades
Customer SupportSales & RetentionCommunication SkillsConflict Resolution
Publicado na CazVid - 3 de jul. de 2025