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Juan

Customer service

Currículo em vídeo

Customer service
I have experienced in call center 8 years in customer service/soft collections/transfers/ sales.

Contato

Tijuana, Baja California, México
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Disponível na CazVid
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Competências

Customer ServiceExpert

Provided support and assistance to customers, ensuring satisfaction and effective problem resolution.

Soft CollectionsIntermediate

Handled collection processes gently to maintain customer relationships while recovering overdue amounts.

TransfersIntermediate

Conducted client transfers efficiently, ensuring seamless communication flow.

Rules and Protocol ComplianceAdvanced

Followed established procedures strictly, contributing to compliance and operational consistency.

SalesBeginner

Limited experience in sales, with a willingness to learn and improve selling skills.

Resumo

Dedicated call center agent with 8 years of experience providing customer support, handling collections, transfers, and sales. Committed to following rules and eager to learn.

Principais conquistas

  • Accumulated 8 years of extensive call center experience across customer service, collections, transfers, and sales.
  • Consistently demonstrated punctuality and adherence to rules, contributing to reliable team operations.
  • Expressed eagerness to learn and grow professionally within customer support roles.

Habilidades

Customer ServiceSoft CollectionsTransfersRules and Protocol ComplianceSales
Publicado na CazVid - 3 de jul. de 2025
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Contato Juan