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Juan

Agent

Currículo em vídeo

Agent
Please record a video speaking in English about your experience.

Contato

Bogotá, Bogota D.C., Colombia
Disponível na CazVid
Contato pela CazVid

Competências

Technical SupportIntermedio

Provided technical assistance for video recording equipment, sound systems, and amplifiers.

Customer ServiceIntermedio

Delivered support and troubleshooting to clients in various support roles.

Staff ManagementIntermedio

Supervised staff and managed inventory at Cedar Point Amusement Park.

Communication SkillsIntermedio

Improved English speaking skills through multiple customer-facing roles.

Video Content CreationPrincipiante

Participated in video content related to experience sharing and instructions.

Formação acadêmica

Software programming
SENA
2016
Graphic design
Instituto ISES
2015
Recreation and Tourism
SENA
2013
Bachelor
I.E.M Manuela Ayala de Gaitán
2013
Primary School
I.E.M Manuela Ayala de Gaitán
2007

Idiomas

EnglishC1
FrenchA2

Resumo

Experienced in technical support, customer service, and team management with strong communication skills.

Principais conquistas

  • Gained experience supporting video recording equipment (DVR, NVR) at Convergys/Concentrix
  • Managed staff and inventory effectively as a Housekeeping Supervisor at Cedar Point Amusement Park
  • Enhanced English communication skills through roles in customer support and hospitality

Experiência

Agent

KM2 solutions
March 27th 2019 - August 20th 2019

New Vocabulary

Technical support associate

Convergys/Concentrix
September 3rd 2018 - January 21st 2019

Video recording equipment technical support knowledge (DVR, NVR)

Financial specialist

Sitel
February 12th 2018 - August 29th 2018

Improved speaking skills

Housekeeping Attendant / Housekeeping Supervisor

Cedar Point Amusement park
May 11th 2021 - August 30th 2023

Improvement in my English skills, Learned how to manage staff and inventory.

Habilidades

Technical SupportCustomer ServiceStaff ManagementCommunication SkillsVideo Content Creation
Publicado na CazVid - 17 de mai. de 2026
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