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J

Juan

Hotel Butler

Contato

Cajicá,Cundinamarca,Colombia
Disponível na CazVid
Contato pela CazVid

Competências

Expert CommunicatorIntermediate

Demonstrated experience with Expert Communicator.

Data ManagementIntermediate

Demonstrated experience with Data Management.

Patient and CalmIntermediate

Demonstrated experience with Patient and Calm.

Email WritingIntermediate

Demonstrated experience with Email Writing.

WorkbenchIntermediate

Demonstrated experience with Workbench.

Formação acadêmica

Technology in Software development
Politecnico International
Completed Present
Language
Bayswater Academy
Completed 09/2024
Diploma of Higher Education
Politecnico internacional
Completed 11/2019

Idiomas

enNative

Experiência

Hotel Butler

Marriott Hotels
01/2018 - 07/2018

Ensured guests received outstanding service by consulting with them upon arrival to obtain information on preferences and requirements, Performed all duties and tasks as requested by guests in a professional and a pleasant manner, Delivered an excellent first impression of hotel by greeting guests in a warm and friendly manner when entering the hotel

Call Centre Agent

Teleperformance
02/2022 - 11/2023

Increased customer satisfaction by offering friendly, helpful and informative customer service, Provide clear information and knowledge for different situation to give the correct solution for each case, Give to the customer the highest experience on each interactions

Customer inbound call Agent

PNC Bank
07/2025 - Present

Handled high volumes of inbound calls, addressing customer inquiries and resolving issues efficiently to ensure customer satisfaction., Provided accurate and detailed information to customers by understanding their needs and offering appropriate solutions., Maintained a calm and professional demeanor while managing difficult or irate customers, turning challenging interactions into positive outcomes.

Habilidades

Expert CommunicatorData ManagementPatient and CalmEmail WritingWorkbench
Publicado na CazVid - 17 de mai. de 2026
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