Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Juan
Customer Service Representative
Contato
Competências
Applied statistical methods and tools to interpret complex datasets.
Designed and optimized queries for data extraction and management.
Created interactive dashboards using Tableau and Power BI for business insights.
Performed data validation and cleansing to ensure accuracy for analysis.
Formação acadêmica
Resumo
Experienced data analyst specializing in financial services with expertise in dashboard creation, data management, and reporting automation.
Principais conquistas
- Developed and maintained dashboards providing real-time analytics for decision-making.
- Automated reporting processes reducing manual effort by 30%.
- Led multiple data quality initiatives improving data accuracy.
Experiência
Customer Service Representative
Provided support to customers on online orders, billing issues, refunds and replacements, Assisted customers with shopping-related inquiries and navigation.
Terminal Dispatcher
Overseas real time tracking and tracing of freight loads across the U.S., Assigned and managed drivers for multiple accounts ensuring timely deliveries and compliance, Created and submitted daily reports and weekly reports to customers, Coordinated with internal teams and clients to meet specific requirements for each account
Content Moderator
Monitored and reviewed user generated content on Facebook, Instagrams and Threads; ensuring compliance with platform policies, community guidelines and legal standards, Maintained a high quality and productivity in a fast paced environment