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Karla

Virtual assistance

Currículo em vídeo

Virtual assistance
18 years of call center experience with life auto and home and dental insurance pharmacy medicare back up supervisor quality Coach chat and English teacher I have done a little be it of everything

Contato

San Salvador, San Salvador, El Salvador
Aberto a trabalho remoto
Disponível na CazVid
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Competências

Customer ServiceExpert

Provided support and assistance to customers in call center environments, focusing on insurance and technical support

Insurance KnowledgeAdvanced

Handled inquiries and support related to life, auto, home, and dental insurance policies

Teaching & Language SkillsIntermediate

Experience as an English teacher, offering language instruction and support

Supervisory & Quality CoachingIntermediate

Assisted in quality assurance and supervised team activities in a call center setting

Resumo

Experienced customer service and call center professional with 18 years in insurance, technical support, and education, demonstrating leadership and diverse skills.

Principais conquistas

  • Accumulated 18 years of diverse call center experience specializing in insurance, tech support, and teaching
  • Served in supervisory roles, including quality coaching and backup supervisor, demonstrating leadership and training capabilities
  • Gained experience across multiple domains: auto, home, life insurance, and language education

Habilidades

Customer ServiceInsurance KnowledgeTeaching & Language SkillsSupervisory & Quality Coaching
Publicado na CazVid - 3 de jul. de 2025
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