Este perfil está escrito em espanhol
Dispatcher / Operations Coordinator
Experiencia demostrada en Transportation dispatch and trip coordination.
Experiencia demostrada en Driver and provider communication.
Experiencia demostrada en Scheduling, routing, and trip monitoring.
Experiencia demostrada en Issue resolution and escalation.
Experiencia demostrada en Service-quality and incident documentation.
Dispatcher / Operations Coordinator buscando nuevas oportunidades
Coordinate ride assignments and organize trips based on schedules and locations.. Communicate with drivers and transportation providers to support timely pickups and service delivery.. Provide drivers with destination and routing assistance and help resolve scheduling issues.. Monitor trip progress and service quality using phone, radio, and other communication channels.. Record trip details, including departure times, destinations, expected return times, and service incidents.. Document provider no-shows and on-time-performance issues and report them to the appropriate manager.. Provide feedback on driver performance and escalate operational problems as needed.. Dispatch markets: Fort Lauderdale, New York, Denver, Seattle, Ohio, Phoenix, and Salt Lake City.
Contacted customers in the United States to explain and offer television and internet products.
Provided information to people in the United States about health-reform changes and related services.
Supported customer service and information-management activities.
Provided English-language academic support to children, teenagers, and adults.. Translated English-language texts.