Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Luis
Customer Service Voice Agent with expertise in Banking Support
Currículo em vídeo
Video resume
In this videos I share a part of my experince in the customer services BPO, the skills that I got and the acknowledge in some programs.
Contato
Bucaramanga, Santander Department, Colombia
Disponível na CazVid
Competências
CommunicationIntermedio
Utilized communication skills to assist customers via voice interactions in a BPO setting.
TeamworkIntermedio
Collaborated with colleagues to address customer issues and improve service quality.
Microsoft ExcelIntermedio
Used Excel to update and manage customer information data.
Microsoft WordIntermedio
Employed Word for documentation and record-keeping tasks related to customer interactions.
Formação acadêmica
BACHELOR
Instituto Integrado de Comercio Camilo Torres
Completed 2025
ENGLISH COURSE
Academia de Idiomas Smart
Idiomas
SpanishNative
English
Resumo
Experienced voice agent with a focus on banking account support and issue resolution, skilled in communication and data management.
Principais conquistas
- Provided information about banking accounts and updated customer data effectively
- Resolved diverse issues faced by users of American companies
- Gained experience in customer service within a BPO environment, developing communication and problem-solving skills
Experiência
voice agent
24/7 a.i
give information about banking accounts for the customers, updating information, resolving differents issues that could arise for user of their american companies
Habilidades
CommunicationTeamworkMicrosoft ExcelMicrosoft Word
Publicado na CazVid - 17 de mai. de 2026