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Marcia

Customer Support

Contato

Tegucigalpa, Francisco Morazán Department, Honduras
Aberto a trabalho remoto
Disponível na CazVid
Contato pela CazVid

Competências

Multitasking

Demonstrated experience with Multitasking.

Teamwork

Demonstrated experience with Teamwork.

Self-confident

Demonstrated experience with Self-confident.

Communicative

Demonstrated experience with Communicative.

English

Demonstrated experience with English.

Formação acadêmica

Bachillerato en Ciencias y Humanidades
Saint Raphael’s School
First year studying a Bachelor’s Degree, International Trade
Universidad Nacional Autónoma de Honduras (UNAH)
Bachillerato, Ciencias y Humanidades
Saint Raphael’s School
Bachelor’s Degree (first year studying), International Trade
Universidad Nacional Autónoma de Honduras (UNAH)

Idiomas

Englishfluent
Spanishfluent

Resumo

Customer Support open to new opportunities

Experiência

Customer Support

STARTEK
Jan 2019 - Jan 2022

Handled over 35 calls daily.. Handled over 15 chats daily providing assistance as technical support by supplying steps and troubleshooting.

Customer Support

PARTNERHERO
Jan 2022 - Jan 2023

Handled over 15 emails daily.. Providing the best assistance in planning a social event for future rides.

Customer Support

TELEPERFORMANCE
Jan 2023 - Jan 2024

Handled between 35-40 calls daily.. Give technical support with troubleshooting and providing steps if it was necessary for the client.

Customer Service (Schedule)

TRABA
Jan 2024 - Jan 2024

Handled 80+ calls daily.. Managed appointments, coordinated timelines, resolved conflicts, and ensured smooth daily operations.. Prioritized tasks, communicated updates, and used organizational tools to meet deadlines effectively.

Customer Support

CARESOLACE
Jan 2025 - Jul 2026

Handled between 30-50 cases daily.. Assisted clients who were looking for providers for mental health services for their kids via text and phone calls.

Habilidades

MultitaskingTeamworkSelf-confidentCommunicativeEnglish
Publicado na CazVid - 3 de nov. de 2026
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Contato Marcia