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M

Massiel

English Language Specialist & Administrative Support

Contato

San Marcos, Carazo Department, Nicaragua
Disponível na CazVid
Contato pela CazVid

Competências

ManagementIntermediate

Applied management skills in coordination, team hiring, and service provision across roles.

CommunicationAdvanced

Utilized in email drafting, translation, document review, and customer interactions.

Customer ServiceAdvanced

Provided customer support, managed reservations, and handled inquiries across hospitality and administrative roles.

OrganizationAdvanced

Maintained organized reception desk, managed schedules, and coordinated document logistics.

Microsoft Office SuiteIntermediate

Utilized MS Word, Excel, and PowerPoint for administrative tasks, reporting, and presentations.

Formação acadêmica

Bachelor's Degree
Universidad Nacional Politécnica-UNP
Completed 2024
Teacher Development
Hunter College, University of New York
Completed 2019
English for Communication
KEISER University
Completed 2017

Idiomas

SpanishNative
EnglishAdvanced level

Resumo

Experienced professional with skills in management, communication, organization, and customer service, with a strong background in administrative tasks, team coordination, and client interactions.

Principais conquistas

  • Handled administrative tasks including file management, email drafting, and appointment scheduling at OC GREEN CLEAN.
  • Coordinated team hiring, reviewed documents, and supervised quality at Central American Secretariat-SITCA.
  • Managed payments, reservations, and inquiries efficiently as a Cashier-Receptionist at Crowne Plaza Hotel.

Experiência

Virtual Assistant

OC GREEN CLEAN
2017 - 2018

file management, email drafting, appointment scheduling, service provision, customer support, administrative tasks

Language Specialist

Central American Secretariat-SITCA
2019 - 2023

translation and document review, coordination and hiring of team members, quality supervision, logistics

Cashier-Receptionist

Crowne Plaza Hotel, Managua
2023 - 2024

Manage payments, issue receipts, handle reservations, handle inquiries, keep the reception desk organized

Insurance Specialist

GIS Benefits
2024 - 2025

managing confidential data, third-party administration, coordinating policy renewals, liaising with insurance carriers

Habilidades

ManagementCommunicationCustomer ServiceOrganizationMicrosoft Office Suite
Publicado na CazVid - 3 de jul. de 2025
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