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Melisa

Virtual Assistant

Currículo em vídeo

Virtual Assistant

I'm Melisaand this is my very brief video talking about my work experiences.nThank you in advance.

Contato

Porecatu, Paraná, Brasil

Aberto a trabalho remoto

Disponível na CazVid

Contato pela CazVid

Competências

Customer ServiceAdvanced

Handled customer interactions directly, ensuring customer satisfaction and issue resolution.

Team SupervisionIntermediate

Supervised team members, coordinated tasks, and provided support to meet operational goals.

Communication SkillsAdvanced

Effectively communicated with clients and team members in a fast-paced contact center setting.

Contact Center OperationsIntermediate

Gained hands-on experience in managing workflows, client expectations, and team performance.

Resumo

Customer service professional with over two years of supervisory experience in a BPO contact center environment, dedicated to delivering quality client interactions and team leadership.

Principais conquistas

Progressed from customer service representative to supervisor at Apex America BPO
Led customer support team for over two years in a contact center environment
Gained experience in managing contact center operations and client interactions

Habilidades

Customer ServiceTeam SupervisionCommunication SkillsContact Center Operations

Publicado na CazVid - 3 de jul. de 2025

Contato Melisa