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Orlando
Atención al cliente
Currículo em vídeo
Atención al cliente
Customer service
Contato
Managua, Managua Department, Nicaragua
Aberto a trabalho remoto
Disponível na CazVid
Competências
Customer ServiceAdvanced
Provided support via chat, phone, and email, addressing customer needs and issues.
Technical SupportIntermediate
Troubleshot cable internet issues, assisting customers with connectivity and technical concerns.
Team SupervisionIntermediate
Supervised support staff for over 2 years, managing workload and support quality.
Back Office SupportIntermediate
Provided support and back office services in a customer service setting.
Resumo
Experienced in call center customer support, technical troubleshooting, and team supervision with over 5 years in the industry.
Principais conquistas
- Worked in customer service and tech support roles handling cable internet and troubleshooting.
- Supervised support team for over 2 years, providing multi-channel support via chat, phone, and email.
- Gained extensive experience in back office operations within customer service environments.
Habilidades
Customer ServiceTechnical SupportTeam SupervisionBack Office Support
Publicado na CazVid - 3 de jul. de 2025