Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Priscilla
Dispatch
Currículo em vídeo
Dispatch
Over the years my work has been related to problem resolution and quality of service between one or more entities involved.nI have experiences on quality assurance areas and as a telephone agent in costumer services, sales promoting and technical...
Contato
Queretaro, Querétaro, Mexico
Aberto a trabalho remoto
Disponível na CazVid
Competências
AdaptabilityAdvanced
Quickly adapts to new roles and learning requirements within customer service and technical support.
Active ListeningIntermediate
Effectively understands customer issues and technical problems through attentive listening during calls.
CommunicationIntermediate
Communicates technical information and customer needs clearly in English and Spanish.
Reporting & DocumentationIntermediate
Documents and reports issues accurately to ensure prompt technical resolution.
Problem ResolutionIntermediate
Addresses client issues and technical problems efficiently to sustain service standards.
Resumo
Experienced in quality assurance, customer service, and technical support roles, with a proven ability to adapt quickly and ensure high service standards.
Principais conquistas
- Gained extensive experience in quality assurance, customer service, and technical support roles.
- Reported and tracked technical issues, facilitating timely resolution in customer-focused environments.
- Worked as a telephone sales promoter and customer service advisor, maintaining high service quality standards.
Habilidades
AdaptabilityActive ListeningCommunicationReporting & DocumentationProblem Resolution
Publicado na CazVid - 2 de jul. de 2025